![]() ![]() Try mobile device support with TeamViewer today. Never get stuck in endless explanations again. Step 3 – Connect to the QuickSupport app from your Computers & Contacts list. Once the Host has been installed, you can assign it to your TeamViewer account and connect. The Host app allows you to have unattended access to your Android device. The remote control sceen just always says. The remote side can connect (chat works, as does request screenshot, apps, dashboard, etc) but cannot 'see' the screen or remote control. Step 1 – Download the TeamViewer QuickSupport app on the mobile device Step 2 – Add the TeamViewer ID of the TeamViewer QuickSupport to your Computers & Contacts list. If you want to access your Android device without having to confirm the incoming connection on the remote end, I would recommend using our Host app instead of the QuickSupport app. When the dialog about special access permissions appears, touching 'open settings' nothing happens and QS just waits for connection. For single connections, you can use the TeamViewer ID of the mobile device.įollow these simple steps to establish a connection within a few minutes. Simply by entering the device’s TeamViewer ID within your TeamViewer full version (on Windows, Mac, or Linux), you can connect to the QuickSupport app as easily as connecting to a Mac, Windows, or Linux computer.įor seamless integration of support for mobile devices into your daily support business, you can add devices to which you connect regularly to your Computers & Contacts list. The experience of using mobile device support is similar to any other TeamViewer connection and provides features like: This way you can, for example, help users with setting up their Bluetooth connection within the operating system settings of Android and/or guide users through a workflow within your own finance app on an iPhone or iPad. While the Screen Sharing SDK deals with providing support directly to a user in-app, you can provide support to an entire mobile device by connecting to the TeamViewer QuickSupport app.īy using mobile device support with TeamViewer, you can connect to any mobile device running iOS or Android, and even remote control Android devices. With TeamViewer, support for mobile devices can be as successful and easy as providing support for PCs. Thankfully, there’s help at hand to resolve these issues. If you want to receive support: 15.45.260 TeamViewer Full Client. Often it leads to misunderstandings and frustration along with not even solving the problem. Download the latest version of TeamViewer for Android TeamViewer QuickSupport. It’s time consuming and complicated to explain remotely what to do and where to click. Have you ever needed to help your colleagues, customers, or employees get things done with their mobile device?
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